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  • 10 Mar 2022 9:09 AM | Anonymous

    In Person Meetings ReturnState and national organizations are starting to feel more comfortable meeting in person, and to some extent international groups as well.

    Nothing can replace the special factors that make in person meetings so much more valuable than virtual events. With that in mind, there are some new procedures to bring a comfort level to your attendees.

    You may want to provide additional space for your attendees. Ask the venue to place 2 seats per 6 foot table instead of 3, or to place 6 in round tables instead of 8 or 10.

    We have added outdoor receptions, on a balcony/porch/patio, or better yet a beach. Be prepared for an extra cost such as a tent rental in case of bad weather, or lighting. Attendees have always enjoyed outdoors events but even more so now.

    Be sure to have a professional review your venue contract! Particularly important is the force majeure which can protect you in possible events if things take a turn for the worse.

    We have held in person events where masks have been required and/or where vaccines or negative tests were checked. However, this can be a sensitive subject for some attendees and depends on the culture of your organization to determine whether this should be your plan. Speak with your likely attendees in advance to see what their comfort level is!

    Our meetings have been growing almost to pre-Covid numbers and the success of these meetings have been tremendous. The psychological well being of the membership is noticeable! Plan well in advance with these above tips and you too can find a joy in returning to what made your organizations of value.

  • 26 May 2021 10:34 AM | Anonymous

    We have begun using CognitoForms for both basic and complex surveys.  The platform is highly recommended and their pricing is better than our previous vendor who had a similar but slightly less user-friendly interface. If you are looking for a new form template for your website, association, or organization, give them a try! Here is a link for you to learn more about their product.

  • 11 Dec 2019 5:40 PM | Anonymous

    "How Small Businesses Can Use SMS for Customer Support" is a great resource for association managers that might want to investigate this option. 

    Today’s consumers also expect companies to offer easy, convenient ways to communicate. Because of the changing world of digital marketing and consumer expectations, companies should use SMS messaging for not just marketing but also customer support.

    This concept might be easier to grasp than it is to implement.  However, the article gives several nice tips about implementing SMS text messaging customer support.  Check out the full lineup of tips at

  • 31 Oct 2019 4:53 PM | Anonymous

    Prime Management recommends to our clients that their board review and approve a whistleblower policy and a document destruction policy.

    We have a draft file that we work from to help our clients prepare these documents. Both are important to protect the organization's and ensure they are operating as careful and thoughtful businesses. 

    The IRS notes that "A whistleblower policy encourages staff and volunteers to come forward with credible information on illegal practices or violations of adopted policies of the organization, specifies that the organization will protect the individual from retaliation, and identifies those staff or board members or outside parties to whom such information can be reported."

    A document destruction policy, or document retention and destruction policy are needed to help the organization  have all the records necessary for running and preserving the business, and help it's people be able to easily find those records at will.

    A sample whistleblower policy can also be found at the National Council of Nonprofits website. Board Effect has document destruction sample policies.

  • 06 May 2019 12:30 PM | Anonymous

    interactive association web siteFREE! Believe it or not, Prime Management Services, which has been building web sites for associations since the late 1990s, is now offering brand new, free, interactive web sites to new association clients.  

    The platform uses technology that easily allows us to manage the site for your non-profit association, collect dues payments, event registrations, and store orders.  In addition, it easily allows us to display membership directories updated in real time, member forums or message boards, members only sections, board only pages, committee pages, data collection, and sharing of news and activities of the association. 

    free association web site We can design the web site match your existing site if you want to retain the look and feel, but add the technology features you desire, or we can even design a new look for your site.  Launching of a brand new user-friendly web site may be a good time to consider new branding for your association.

    Our sites come with interactive forums, blogs, file and image sharing tools that can be promoted as benefits for your association.  Often the directory feature is a major benefit particularly to associations that wish to promote their members to the public.  But it is also useful for members to find other members, such as research-oriented or academic associations. 

    Don't lose out on renewals, event registrations and even new members. A first-class web site can help your association grow and attract new members.  We have arrangements with a credit card processor to offer perhaps the best rate most associations can ever get for processing credit card transactions.  The savings from this alone is often a big surprise to clients!

    Prime Management will also install Google Analytics to track how visitors got to your site, what they looked at, where they came from, and more.  This is a valuable tool that can help associations learn what marketing strategies are working and where to devote precious non-profit resources.

    If you are interested in finding out how we can help, contact us for more details. 

  • 21 Mar 2019 3:39 PM | Anonymous

    Prime Management Services runs over nearly two dozen events a year, all over the world. One of the challenges over our 20 year time in business has been the cost of travel.  While prices in 2019 are often very affordable, this is not always the case. What can you do? 

    We want the attendance for our groups to be the best possible, so with that in mind here are a few tips to try to find the best prices for airline tickets. A cheap flight helps us get our interested attendees to our conferences! 

    Google Flights: Search Google Flights from your home airport to your destination, for your dates, and then click "Nearby airports" either for your final stop or from your home (or both!) to see how much less a short (or long) drive might be. In addition you can check dates as perhaps 1 or 2 days before or extended to your stay can save you enough to justify. Plus who doesn't want to take advantage of a nice place and do some local sightseeing rather than just flying in and out for business. 

    In addition to Google Flights, we recommend checking at least 1 of the following congregating travel sites (if you have time, check all 3):

    SkyScanner -

    Kayak -

    Momondo -

    Lastly, once you've checked these options above, it is always worthwhile to circle back to the airline's website directly, as occasionally their site will have a discounted rate. 

    Keep in mind some airlines (Southwest, Allegiant, Via, JetBlue) may not appear on the congregation sites, so if your airport is served by one of these, it may be wise to check their sites as well.  

  • 18 Feb 2019 8:00 AM | Anonymous

    We are not hiring immediately, but if you would like to submit your resume, we will keep it on file should an immediate need come up.  

    Apply online at

  • 28 Jun 2018 2:39 PM | Anonymous

    The Speech and Hearing Association of Alabama (SHAA) has selected Prime Management Services (Prime) for full service management, as of June 1, 2018. SHAA is comprised of audiologists; speech-language pathologists; speech, language, and hearing scientists; audiology and speech-language pathology support personnel; and students in Alabama. SHAA's mission is to advance the disciplines of speech-language pathology and audiology in order to provide support for professionals while advocating quality services.

    "We are excited to begin this relationship with Prime who brings a wealth of experience with similar organizations and a focus on technology and customer service.  We believe the SHAA membership will benefit from this new relationship" said Kandis Chatman, the current SHAA President. "We cannot thank Vicki Copeland, who has decided to move on to other career interests, enough for her years of dedicated service to SHAA. Her leadership has been instrumental to our association. She has been a key component to the success of SHAA over the years."

    Maureen Huseman will serve as the new Executive Director of SHAA. She has been with Prime Management Services since 2000.  SHAA meets annually each February in Birmingham, Alabama with over 800 attendees.

  • 13 Jun 2018 10:09 AM | Anonymous

    The following apps can be used by non-profit managers or association staff to improve efficiency and save yourself time. - find the popularity of hash-tags for your social media campaign and, perhaps even more importantly, learn alternatives to broaden your reach.

    slack - efficient and free workgroup or project management tool.

    trello - tracking system for a team; project management.

    doodle - free online polling for finding a meeting time for a group.

    apowersoft - create tutorials with this screen capture software.

    meetedgar - schedule your social media posts (fee). A free twitter-only scheduler option is dynamic tweets.

    desygner - create free social media or event logos or designs.

    canva - similar to desygner, for creating cool graphics for social media posts.

    google alerts - find recent news or items of interest on the web for the topics you desire, either daily, weekly or even as they are published. For example, if you are a nursing education organization, you may want to automatically receive alerts on news items for your nursing specialty.

    ifttt - "If This Then That" helps you automate certain processes.  For example, you can use it to thank a new twitter follower automatically. 

    capitalizemytitle - never again wonder if You have capitalized your titles correctly or not (mistake done on purpose here folks!).

    toggl - free time tracking software

    Manager - a free software for accounting (QuickBooks alternative). Another option is freshbooks though there are monthly fees with this product. 

    We hope some of these apps are useful to you. If so please share with the links below and bookmark this page to easily access this list again any time! 

  • 04 May 2018 10:37 AM | Anonymous
    Most businesses these days, whether they are for-profit or not-for-profit, are utilizing social media to publicize their products and services.  In terms of associations, social media can be used to publicize an upcoming event, membership, or accomplishments of the group.  It can be used to drum up support for an issue, or to spread the word about a possible law change, among many other possibilities. 

    The cost of a social media campaign can often be very low especially for associations that can utilize volunteers for this purpose.  However, sometimes the opportunity loss of a volunteer who loses interest or simply can't maintain the schedule can outweigh the actual cost of paying an individual or company to run your campaign.  Prime Management, as staff familiar with the workings of our client associations, is well suited to manage social media as we are already well tuned to the goals and accomplishments of our clients.  

    However, regardless of who you use to run your campaign, a useful tool and one we find may very well be the top method to boost your association's social media influence, is called  This free tool displays the popularity of certain hashtags as well as which similar or related hashtags that you can then add to your campaign.  Try this out to get ideas to spread the possibility of your posts reaching a larger audience. For example, entering the term #Nurses on the site immediately pulls up other related terms such as #Nursing, #Doctors, #Healthcare or #NurseLife.  Perhaps adding a different hashtag in some or all of your posts could bring in some new views and possibly new customers.  It is a simple step and a quick search that could help your project be a big success!

    Lastly, we would be remiss if we did not end with a note that if you would like us to talk to you about possibly assisting with your association's social media campaign, managing your conference, or providing other services to your association, please contact us

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Prime Management Services
3416 Primm Lane ▪ Birmingham, AL 35216
5605 154th Street East ▪ Faribault, MN 55021

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Fax +1 (205) 823-2760
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